Patients and Visitors

Welcome to Mbeya Zonal Referral Hospital! Our goal is to provide you with the information you need to ensure your visit is as smooth and comfortable as possible.

Insurance Information

Understanding your insurance coverage is important in managing healthcare costs. At Mbeya Zonal Referral Hospital, we accept a variety of insurance plans. Mbeya Zonal Referral Hospital accepts the following insurance providers:

National Health Insurance Fund (NHIF)
Strategis Insurance (T) Limited
Jubilee Insurance
Shanta Gold Insurance
MO Insurance
Workers Compensation Fund (WCF)

Visiting Hours

Visitors play an important role in the recovery and well-being of our patients. Our visiting hours are designed to ensure patients receive adequate rest and care. Please note our standard visiting hours, everyday:

Morning visiting hours: 06:30 AM – 07:30 AM
Afternoon visiting hours: 01:00 PM – 01:30 AM
Evening visiting hours: 04:30 PM – 05:30 PM

Frequently Asked Questions (FAQs)

We understand you may have questions about our services and your visit. Here are answers to some frequently asked questions: For more information or specific inquiries, feel free to contact our patient services department at (NAMBA YA SUPERVISOR?) or visit our reception desk during your next visit. Thank you for choosing Mbeya Zonal Referral Hospital. We are committed to providing you with quality care and support throughout your healthcare journey.

▶ How do I schedule an appointment?

To schedule an appointment, please contact our reception desk at (NAMBA YA SUPERVISOR?) during regular business hours.

▶ What should I bring for my hospital visit during illness?

Please bring your insurance card, any relevant medical records and a list of current medications.

▶ How can I pay my hospital bill?

We accept cash, credit cards, and payments through recognized insurance plans. For detailed billing inquiries, please our billing department is ready to assist you.

▶ Is there a parking available for our visitors?

Yes, we provide parking facilities for visitors. Kindly, follow signage for designated visitor parking areas.

▶ How can I provide feedback or file a complaint?

Your feedback is valuable to us. Please visit our reception desk to fill out a feedback form or speak with our patient services department directly (NIULIZE MIMI).